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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jack Jensen

Jack Jensen

February 19, 2026

5  out of  5
rating by Jack Jensen
"Allyssa at State Farm was great to work with. She helped add my wife and a new vehicle to our policy quickly, communicated well, and made the process very easy."
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Susan Parkinson

February 18, 2026

5  out of  5
rating by Susan Parkinson
"I was in need of better insurance. I contacted Terry Stevens. He offered to give me a free quote to see what he could do and he was able to save me so much money, I was in shock! He went over and above to help me find the most discounts. I highly recommend Terry and his great service!!!"
We responded:
"Susan we are so happy Terry could help save you so much money on your home and auto insurance. We are grateful you chose our agency to help with your insurance needs!"
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Isaiah Schroer

January 7, 2026

5  out of  5
rating by Isaiah Schroer
"Very helpful always willing to answer any question that anybody has. Just wonderful people. Very glad to have them as my insurance company."
We responded:
"Isaiah we are so happy we could help with your auto and motorcycle insurance. We are grateful for your business."
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Brian Dirkx

December 23, 2025

5  out of  5
rating by Brian Dirkx
"The Spencer team provided great service when I was looking to switch insurance. Terry was very prompt and answered all of my questions. He also made it easy to make the switch.

Brian"
We responded:
"Thank you so much for your kind words, Brian! We're thrilled to hear that Terry and our agency made your insurance switch smooth and easy. Providing prompt and helpful service is our top priority, and we're glad it made a difference for you. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Estee Mccarty

December 22, 2025

5  out of  5
rating by Estee Mccarty
"Absolutely a great place to have insurance and the people here are excellent!"
We responded:
"Thank you so much for the glowing review. Its a pleasure helping you with your insurance!"
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Andrew Hotz

December 8, 2025

5  out of  5
rating by Andrew Hotz
"Very quick to get me insured!"
We responded:
"Thank you for choosing our agency for your insurance needs Andrew!"
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Curtis Conaway

December 5, 2025

5  out of  5
rating by Curtis Conaway
"Jose deserves more than just a hotdog, this guy was great to work with"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jose provided you with excellent service. We'll be sure to pass along your compliments to him—he truly deserves it! Looking forward to working with you again."
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KensCorner

November 5, 2025

5  out of  5
rating by KensCorner
"I had the opportunity to work with Jose recently and was incredibly impressed by his integrity. He could have taken the easy win however his character shined through brightly and he did the right thing. If you're in the Spencer, IA area you should give him a call. I'm positive he can help with your insurance needs!"
We responded:
"Hey Ken, thank you so much for the kind words about Jose and our agency!"
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Morgan Faust

October 24, 2025

5  out of  5
rating by Morgan Faust
"They have been very patient and cooperative with me while I navigate difficult times. I truly appreciate all they have been able to do for me."
We responded:
"Hey Morgan, thanks for the review! Like a good neighbor!"
Profile photo of Julia Thompson

Julia Thompson

October 17, 2025

5  out of  5
rating by Julia Thompson
"I’ve worked with Terry for a long time goodness from this office I’ve received birthday cards since basically birth as my Grandfather bought a cash value policy for me. I recently received a hand written check in after having our second child and asking how he could help with anything policy wise. Timing was great because our current home and auto had almost doubled putting us in a time crunch to avoid more issues with our mortgages escrow. Well in three days time he had the process completed and was incredibly helpful and reassuring. He’s great to work with and I feel such relief knowing he’s the one I’d be working with god forbid I ever need to use any of my policies."
We responded:
"Thank you so much for partnering with us for not only your cash value life insurance but also your auto and home insurance needs! Our goal is to make things quick and easy for you! "
Profile photo of Sue Alanis

Sue Alanis

October 16, 2025

5  out of  5
rating by Sue Alanis
"Well I want to say that I am so glad I called Terry who works there, with him giving me answers to every question I had. I am very happy with this agency!!"
We responded:
"Thank you for the kind words Sue! We are so happy we get to work with you for your auto insurance needs!"
Profile photo of Robin Jerousek

Robin Jerousek

October 16, 2025

5  out of  5
rating by Robin Jerousek
"Great customer service! Terry is good at answering my questions and enjoy the ease of Statefarm! Looking forward to continued business with StateFarm!"
We responded:
"Thank you Robin for your wonderful comments about our agency and Terry! We are so happy we could help you with your auto insurance needs!"
Profile photo of Alex Toay

Alex Toay

October 6, 2025

5  out of  5
rating by Alex Toay
"Craig and his staff were very easy to work with. They made changing everything over super easy and simple."
We responded:
"We are so happy to help you and Janelle with your home and auto insurance!"
Profile photo of Dani Lambert

Dani Lambert

September 30, 2025

5  out of  5
rating by Dani Lambert
"I was referred to Craig by a friend. I worked with Jose via email and he got our quotes and payment done promptly. Our rate through our previous carrier was extremely high. State farm is more than half less than what we were paying. Couldn't beat that!! I also met with Craig in the office about life insurance, he exclaimed everything very well, even thou he kept trying to use a mouse and keyboard that were dead 😂 over all 10/10. Im so glad I switched!"
We responded:
"It was a pleasure helping you protect your family! Thanks for calling me out. I was apparently so involved with talking I wasn't using my head. I got those batteries replaced for the next time you come by!"
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Hanah Campos

September 29, 2025

5  out of  5
rating by Hanah Campos
"It was fast and easy to get taken care of. And wasn’t declined because of the type of dog breed I had. Which I was thankful for. Thanks."
We responded:
"We are so happy we could help you with your insurance!"
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Ashlyn Naig

September 23, 2025

5  out of  5
rating by Ashlyn Naig
"My husband and I were able to combine our car insurances and get a lower price with better coverage than each of us was paying separately! Wonderful and very helpful staff!"
We responded:
"Were so happy we were able to bundle your insurance and save you money! Thank you for your review of our office."
Profile photo of Rachel Johnson

Rachel Johnson

September 17, 2025

5  out of  5
rating by Rachel Johnson
"Love working with this team!! They all are so very kind and know what they are doing! Love the local community feel they give us!!"
We responded:
"Thank you so much for taking the time to review our small business, Rachel! "
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Julie Rizzo

August 25, 2025

5  out of  5
rating by Julie Rizzo
"I am so happy with Craig and Terry my representative. I am just sorry I didn’t find his agency when I moved back to Iowa from Texas. They follow Christian principles with family first and honest business integrity. Thank you so much 🙏"
We responded:
"I am so happy we could help you Julie! We are honored to serve our customers like you."
Profile photo of Tyler Coakley

Tyler Coakley

August 13, 2025

5  out of  5
rating by Tyler Coakley
"Craig and his team have been wonderful to work with! I would highly recommend them for all of your insurance needs! Thank u"
We responded:
"Thank you for your review tyler. It is a pleasure helping you with your auto insurance! "
Profile photo of Blake Walker

Blake Walker

August 11, 2025

5  out of  5
rating by Blake Walker
"Jose was super helpful and made the whole process smooth. Great service and clear communication, highly recommend!"
We responded:
"Thanks Blake! We love that you recognize how we operate our agency!"
Profile photo of Georgia Westbrook

Georgia Westbrook

August 7, 2025

5  out of  5
rating by Georgia Westbrook
"Terry has been very helpful with our move and getting insurance and fast and love working with a local company again much more personable."
We responded:
"Thank you for allowing us to help you with taking care of your beautiful new acreage. Terry is wonderful helping with homeowners insurance."
Profile photo of Kari Sorenson

Kari Sorenson

July 31, 2025

5  out of  5
rating by Kari Sorenson
"Craig and his team have been wonderful to work with! They make every policy change and claim incredibly easy. I would highly recommend them for all of your insurance needs!"
We responded:
"Thank you so much for your review Kari. We really appreciate your business and enjoy working with you! "
Profile photo of Shelby Brown

Shelby Brown

July 28, 2025

5  out of  5
rating by Shelby Brown
"Terry did a very good job helping us in our switch to State Farm. He gave us a run down of their policies, how much we'd be saving, and add-ons for our growing family. Everyone in the office is so kind and helpful, which is another added bonus! We highly recommend Craig Neiderheiser - State Farm Insurance!"
We responded:
"Thank you so much for your business Shelby! We were so happy to help you and David with your insurance needs."
Profile photo of Thee Angel

Thee Angel

July 20, 2025

5  out of  5
rating by Thee Angel
"Craig was amazing! He adjusted to my schedule and made everything nice and easy. I highly recommend"
We responded:
"Thanks for the review Angel! My team member Jose is actually the one who put in the extra work today to assist you with your insurance needs! "
Profile photo of Joclyn Flanscha

Joclyn Flanscha

July 17, 2025

5  out of  5
rating by Joclyn Flanscha
"I’ve had nothing but great experiences with Craig and his team! They’re always friendly, professional, and quick to help anytime I’ve had questions. I recently switched my auto policy to another provider due to a lower rate, but I’m still keeping my business policy with them because I trust their service and know I’m in good hands. Highly recommend this agency if you’re looking for reliable coverage and top-notch customer care!"
We responded:
"Thank you for the review Joclyn. Im sorry we could not keep your auto insurance for now. Due to the fact we're a mutual company we are taking some large rate decreases for our customers currently. We look forward to earning back your business!"