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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Georgia Westbrook

Georgia Westbrook

August 7, 2025

5  out of  5
rating by Georgia Westbrook
"Terry has been very helpful with our move and getting insurance and fast and love working with a local company again much more personable."
We responded:
"Thank you for allowing us to help you with taking care of your beautiful new acreage. Terry is wonderful helping with homeowners insurance."
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Kari Sorenson

July 31, 2025

5  out of  5
rating by Kari Sorenson
"Craig and his team have been wonderful to work with! They make every policy change and claim incredibly easy. I would highly recommend them for all of your insurance needs!"
We responded:
"Thank you so much for your review Kari. We really appreciate your business and enjoy working with you! "
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Jay Swygman

July 31, 2025

5  out of  5
rating by Jay Swygman
"Great service! Excellent help with a renters quote. Will be returning for any future needs."
We responded:
"Hey Jay, Glad we could help you out with your renters insurance! We appreciate the kind words! "
Profile photo of Kate Sorenson

Kate Sorenson

July 31, 2025

5  out of  5
rating by Kate Sorenson
"Craig and his team are always willing to go the extra mile for me and my family, whether it be something as small as answering a billing question or as important as ensuring our home is covered in the event of a disaster. I couldn’t recommend them more!"
We responded:
"Thank you Kate, its been a pleasure helping the Sorenson's with all thier insurance needs!"
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Shelby Brown

July 28, 2025

5  out of  5
rating by Shelby Brown
"Terry did a very good job helping us in our switch to State Farm. He gave us a run down of their policies, how much we'd be saving, and add-ons for our growing family. Everyone in the office is so kind and helpful, which is another added bonus! We highly recommend Craig Neiderheiser - State Farm Insurance!"
We responded:
"Thank you so much for your business Shelby! We were so happy to help you and David with your insurance needs."
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Thee Angel

July 20, 2025

5  out of  5
rating by Thee Angel
"Craig was amazing! He adjusted to my schedule and made everything nice and easy. I highly recommend"
We responded:
"Thanks for the review Angel! My team member Jose is actually the one who put in the extra work today to assist you with your insurance needs! "
Profile photo of Joclyn Flanscha

Joclyn Flanscha

July 17, 2025

5  out of  5
rating by Joclyn Flanscha
"I’ve had nothing but great experiences with Craig and his team! They’re always friendly, professional, and quick to help anytime I’ve had questions. I recently switched my auto policy to another provider due to a lower rate, but I’m still keeping my business policy with them because I trust their service and know I’m in good hands. Highly recommend this agency if you’re looking for reliable coverage and top-notch customer care!"
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Anna Lehocz

July 17, 2025

5  out of  5
rating by Anna Lehocz
"I cannot recommend Terry Scott Stevens enough -- he is super responsive and easy to work with. I can text him and he'll get back to me right away, which I have never had from any insurance agent I've been with. Super happy with my insurance premiums and grateful to have found such a great team to work with. Thank you Terry!"
We responded:
"We are so happy we have been able to cover all your insurance needs with remarkable customer service!"
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Sebastian Gould

July 9, 2025

5  out of  5
rating by Sebastian Gould
"Friendly staff, helped me get a great rate of $36 for auto insurance. I recommend them to everyone!"
We responded:
"Thank you so much Sebastian! We are so happy we could save you money on your auto insurance."
Profile photo of John Geerdes

John Geerdes

July 5, 2025

5  out of  5
rating by John Geerdes
"We worked with Terry Stevens. He saved us a significant amount across our policies, including home, auto, liability umbrella, and farm coverage, and our home insurance actually provides better coverage than the old policy! We would highly recommend!"
We responded:
"Thank you so much for allowing us to help you with all your insurance needs. We love being able to bundle all our customers needs together and save them some money!"
Profile photo of Les Ivarie

Les Ivarie

July 3, 2025

5  out of  5
rating by Les Ivarie
"I added a vehicle to our policy and it was quick, the agent was super nice she explained everything. I’m very happy with the insurance we have with Craig and all the people he has working with him."
We responded:
"Thank you for the wonderful review. We aim to make insurance easy!"
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Debra Edeker

June 19, 2025

5  out of  5
rating by Debra Edeker
"We’ve been with this same office for 47 years. Totally trust them to ensure we have the coverage we need. Great communication, helpful, answer all our questions, friendly and professional. Highly recommend!"
We responded:
"Thank you so much for that glowing review Debra. Were honored to serve you the past 47 years!"
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Andrew Rich

June 16, 2025

5  out of  5
rating by Andrew Rich
"Always treated me right. Any questions or issues that I had were always addressed in a professional manner. Staff is very personal and easy to work with. Nuff said."
We responded:
"Thank you very much for the feedback and your business Andrew!"
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Kyle Cook

June 12, 2025

5  out of  5
rating by Kyle Cook
"Great representatives to work with!!!"
We responded:
"We're thankful for your business!"
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Taylor Tomlin

June 10, 2025

5  out of  5
rating by Taylor Tomlin
"If I could give 10 stars I would! Craig and his team are the best!"
We responded:
"Its a pleasure doing business with you!"
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mledvina

June 10, 2025

5  out of  5
rating by mledvina
"Is this the place with the waffles I like?"
We responded:
"Sorry Matt we don't do waffles, but we're really great with insurance!"
Profile photo of kady mortenson

kady mortenson

June 6, 2025

5  out of  5
rating by kady mortenson
"Great customer service always!"
We responded:
"Thank you for your review Kady!"
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Genevieve Chenoweth

June 4, 2025

5  out of  5
rating by Genevieve Chenoweth
"Very fast and fantastic service!"
We responded:
"Its a pleasure helping you! Thank you for the review."
Profile photo of Susan Rohan

Susan Rohan

May 29, 2025

5  out of  5
rating by Susan Rohan
"Very easy to work with and helps to get the best pricing available."
We responded:
"Thank you for the review Susan!"
Profile photo of Missy Lair

Missy Lair

May 26, 2025

5  out of  5
rating by Missy Lair
"Terry & Craig are awesome at making sure we have the proper coverage for our automobile, home & daycare insurance needs."
We responded:
"We are so happy to help you with all your insurance needs Missy! Thank you so much for the review!"
Profile photo of John V.H.

John V.H.

May 24, 2025

5  out of  5
rating by John V.H.
"Terry is an excellent insurance rep - friendly, trustworthy, responsive & conscientious. Even though insurance is generally becoming very expensive, State Farm continues to be competitive and Terry has found ways to limit its cost. I highly recommend Terry as a trusted agent."
We responded:
"Thank you so much John. We are seeing a lot of changes in the insurance market and are so happy you allowed us to help you navigate the industry."
Profile photo of Heather Kahley

Heather Kahley

May 23, 2025

5  out of  5
rating by Heather Kahley
"Great customer service. Very attentive to my insurance needs. Highly recommend this agency."
We responded:
"We are honored to be yout insurance agency of choice. Thank you for the review!"
Profile photo of Kevin Whalen

Kevin Whalen

May 23, 2025

5  out of  5
rating by Kevin Whalen
"Craig and Terry are always great to work with and understanding of every unique scenario. We have appreciated their help with all of our insurance needs. Highly recommend them!"
We responded:
"We are so grateful for the kind words and your business Kevin!"
Profile photo of Laura Johnson

Laura Johnson

May 23, 2025

5  out of  5
rating by Laura Johnson
"These ladies and Craig always help us out when we need it, and make it as convenient as possible!"
We responded:
"Thank you for your business Laura!"
Profile photo of Chace Doyal

Chace Doyal

May 23, 2025

5  out of  5
rating by Chace Doyal
"We made the transition to State Farm over a year ago now and we are so happy with our decision! We have multiple different policies and Deanna has been so helpful with any questions we may have! She is very responsive and has been wonderful to work with! Although we have never met in person, I feel like we personally know each other and that’s great customer service! -Tayler Doyal"
We responded:
"Thank you so much for your business Taylor. We make it easy to work with us and we appreciate DeAnna, as well!"