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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Missy Lair

Missy Lair

May 26, 2025

5  out of  5
rating by Missy Lair
"Terry & Craig are awesome at making sure we have the proper coverage for our automobile, home & daycare insurance needs."
We responded:
"We are so happy to help you with all your insurance needs Missy! Thank you so much for the review!"
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John V.H.

May 24, 2025

5  out of  5
rating by John V.H.
"Terry is an excellent insurance rep - friendly, trustworthy, responsive & conscientious. Even though insurance is generally becoming very expensive, State Farm continues to be competitive and Terry has found ways to limit its cost. I highly recommend Terry as a trusted agent."
We responded:
"Thank you so much John. We are seeing a lot of changes in the insurance market and are so happy you allowed us to help you navigate the industry."
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Heather Kahley

May 23, 2025

5  out of  5
rating by Heather Kahley
"Great customer service. Very attentive to my insurance needs. Highly recommend this agency."
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Kevin Whalen

May 23, 2025

5  out of  5
rating by Kevin Whalen
"Craig and Terry are always great to work with and understanding of every unique scenario. We have appreciated their help with all of our insurance needs. Highly recommend them!"
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Laura Johnson

May 23, 2025

5  out of  5
rating by Laura Johnson
"These ladies and Craig always help us out when we need it, and make it as convenient as possible!"
We responded:
"Thank you for your business Laura!"
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Chace Doyal

May 23, 2025

5  out of  5
rating by Chace Doyal
"We made the transition to State Farm over a year ago now and we are so happy with our decision! We have multiple different policies and Deanna has been so helpful with any questions we may have! She is very responsive and has been wonderful to work with! Although we have never met in person, I feel like we personally know each other and that’s great customer service! -Tayler Doyal"
We responded:
"Thank you so much for your business Taylor. We make it easy to work with us and we appreciate DeAnna, as well!"
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L.Kathy Johnson

May 23, 2025

5  out of  5
rating by L.Kathy Johnson
"My agent Terry Stevens is the best! He cares for my needs and answers all my questions! He is honest and truthful."
We responded:
"Thank your for your business. We love Terry's integrity!"
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Nikki Riley

May 23, 2025

5  out of  5
rating by Nikki Riley
"Baylee is a god sent. She is very knowledgeable and is always willing to answer all questions."
We responded:
"Thank you for allowing us to help with your insurance needs. We love Baylee too!"
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Payton Vans

May 23, 2025

5  out of  5
rating by Payton Vans
"Would highly recommend Jose Markworth he’s very patient, professional, and pleasant to speak with! Their team are the best to work with!"
We responded:
"Thanks for the review Payton. We enjoy having Jose as part of our team!"
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Benjamin Chavers

May 23, 2025

5  out of  5
rating by Benjamin Chavers
"Great rates and service! Working with Terry has been quick and easy to set up insurance and review options!"
We responded:
"Thank your for your feedback Ben!"
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Jackson Shelby

May 23, 2025

5  out of  5
rating by Jackson Shelby
"Just want to say that Jose is a great worker and even better person. He’s very helpful and patient"
We responded:
"Thank you so much for the kind words about Jose and being our customer!"
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Lynn Park

May 23, 2025

5  out of  5
rating by Lynn Park
"Terry and all of the staff are very friendly and go out of your way to help you! Highly recommend!"
We responded:
"Thank your for the feedback and your business Lynn!"
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Zachary Smith

May 23, 2025

5  out of  5
rating by Zachary Smith
"Terry Stevens at State Farm was a huge help! He helped me save on my insurance, was very respectful and considerate. Terry was very detailed throughout the process and answered any questions I may have had in a timely manner! 100 percent recommend!"
We responded:
"We are so thankful we could help you with your insurance needs!"
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Nicole Staedtler

May 23, 2025

5  out of  5
rating by Nicole Staedtler
"Can’t say enough good things about the staff. They are all so helpful and resolve any hiccups quickly!"
We responded:
"Thank you for the review Nicole!"
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Liam McCreary

May 23, 2025

5  out of  5
rating by Liam McCreary
"Terry helped me understand the different offers on life insurance policies and worked to find which was best suited for me and my family."
We responded:
"Thanks Liam. We are so pleased we could help protect your beautiful family with life insurance!"
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Erin Stevens

May 23, 2025

5  out of  5
rating by Erin Stevens
"Terry Stevens is a kind, patient and knowledgeable employee at State Farm in Spencer."
We responded:
"Thanks for your review Erin! We like Terry too!"
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Dan Cline

May 23, 2025

5  out of  5
rating by Dan Cline
"Thankful for the job Terry did in Craigs office. He recommended coverage to me that literally saved my family from a financial burden during the 2024 Flood (in terms of sewage backup). He responded quickly and I’m thankful for the excellent service provided."
We responded:
"Thanks Dan. We are so happy we could help you recover from your loss!"
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Kara Norgaard

May 22, 2025

5  out of  5
rating by Kara Norgaard
"DeAnna has been amazing to work with. She makes sure to get exactly what you are needing for insurance. Highly recommend!"
We responded:
"Thank your allowing us to help with your insurance needs Kara. We love the review!"
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Theresa Scottberg

May 22, 2025

5  out of  5
rating by Theresa Scottberg
"Always professional, friendly and helpful answering questions. Call backs are the same day. I would recommend Craig Neiderheiser to anyone."
We responded:
"Thank you Theresa! This is simply how we believe business is done! "
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Anahi Ramirez

May 13, 2025

5  out of  5
rating by Anahi Ramirez
"Always work well with me and do an amazing job! 🤍"
We responded:
"We are honored to help!"
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Syd Busse

May 6, 2025

5  out of  5
rating by Syd Busse
"Craig is super nice and helped me and my boyfriend get a low rate for our renters insurance! We really appreciated it especially since we are recent college graduates. Thank you Craig!!!!"
We responded:
"We are so happy we could help you through the next step in your life. We can't wait to grow with you!"
Profile photo of Allyssa McCreary

Allyssa McCreary

May 6, 2025

5  out of  5
rating by Allyssa McCreary
"Terry made switching our insurance SO easy!"
We responded:
"That's what we do!"
Profile photo of Ashley Cooke

Ashley Cooke

April 30, 2025

5  out of  5
rating by Ashley Cooke
"I needed to get a quote for renters insurance, Terry and Allyssa got right on it for me! They gave me all the information I needed to decide which amount I wanted to go with!"
We responded:
"We are so happy you chose us for your insurance needs!"
Profile photo of Emo Ulquiorra

Emo Ulquiorra

April 30, 2025

5  out of  5
rating by Emo Ulquiorra
"The State Farm agent and their entire office have all been over friendly and kind throughout the entire process. They all answered questions and were eager to get me everything I needed to purchase my first ever home and even explained to me exactly what I was purchasing. They even helped me bundle home and auto! There’s no way I’m ever changing insurance companies as long as the branch I spoke with stays open! Thanks State Farm and Mr Jose! Edit: since I already have a review on th website I’m gonna double down on this one. Everyone has been so helpful and educational on numerous occasions assisting me with my first time home buying. I’m never swapping off of State Farm and never leaving this branch. Everyone has been so kind and MORE than willing to assist with anything and everything. PLEASE PLEASE PLEASE READ THIS REVIEW THEYRE AWESOME!!!! TL:DR Buy State Farm insurance. Specifically from this branch. They’re the best."
We responded:
"Thank you so much. I'm glad we were able to help you with yout home and auto insurance and provide remarkable service. We plan on being here a long time!"
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Renea LeClair

April 26, 2025

5  out of  5
rating by Renea LeClair
"Jose markworth definitely deserves that hot dog!!! not only did he end up helping me after hours to get set up with insurance he also took the time to explain the towing and also other information was unaware of in a way I could understand and also got me both car and renters in a price range I can manage and also explained to me info I never knew involving renters insurance also. friendly fast efficient service."
We responded:
"Thanks for allowing us to educate you on your options with your auto and renters insurance. Dinners on us Jose! ;)"